We host business email for companies trading between China and Brazil — and we publish exactly how the platform is built.
This service was not built by people who decided email hosting looked like a good market. It was built by people working in foreign trade between China and Brazil, who kept losing quotations to spam folders and kept explaining, in two languages, why a purchase order never arrived.
The failure is structural. A Chinese exporter on a domestic provider has poor international reputation. A Brazilian importer on a local provider has poor reputation towards China. Gmail is blocked in the mainland, and Microsoft 365 degrades through the Great Firewall. Each side is on the wrong tool, and neither side has a provider that will answer in the other's language.
We solved it for ourselves first: correspondence on our own domains, routed on our own servers in Asia, authenticated properly. This is that platform, offered to companies with the same problem.
Every account is set up by hand. We review your current DNS before touching anything, prepare the records, generate per-domain DKIM keys, migrate your existing mailboxes, and stay on a call while your team configures the first devices.
This does not scale to millions of customers, and it is not meant to. It scales to the number of foreign trade companies we can serve properly, in Portuguese, Chinese and English, without an account becoming a ticket queue.
Every customer receives a delegated administrator account. Creating a mailbox for a new hire, resetting a password, removing someone who left — none of that should require us, and none of it does.
The value of a small email provider is entirely in the reputation of its sending infrastructure. One customer sending a scraped list would damage delivery for every customer on the platform. We treat that as the central operational risk of the business, not as fine print.
New accounts are verified before activation: a business licence for Chinese companies, a CNPJ registration for Brazilian companies. Outbound sending is rate limited, more strictly during the first week of a new account. Bulk and marketing mail are prohibited by a policy every customer accepts, and enforced technically rather than only contractually.
All inbound and outbound mail is filtered for spam and scanned for malware. Foreign trade is one of the sectors most targeted by invoice fraud — the "we changed banks, please pay this account instead" message, and attachments disguised as packing lists. Reports of abuse from our infrastructure are reviewed by a person, every day, at abuse@asiamailservices.com.
Portuguese, Chinese and English, from the same team. Not a translation layer over a support desk that only really works in one of them.
In practice this is the difference between an incident that is resolved and an incident that is escalated: when the Chinese factory's IT contact and the Brazilian importer's IT contact are both on the thread, somebody has to be able to talk to both of them about SPF records.
Any competent IT team can verify most of this in half a minute with a traceroute or a message header. So we would rather state it plainly, in full, than let you discover it and wonder what else was left out.
mx.asiamailservices.com. Every message enters and leaves the platform through this gateway, and the reverse DNS record matches it.No obligation and no sales sequence. Send us the domain your company uses today and we will review its DNS, MX and authentication, and reply with what we find.